Independent Insurance Agency


Your Trusted Partner for Homeowners, Auto & Business Insurance

Who we are

Dependable home, auto, and business

We are a locally owned small business, based in sunny Jacksonville, FL. Since 2014, we have been assisting clients all over Florida with their homeowners, auto & business insurance needs.

a wide variety of insurance needs


Whether you live in a house, condo, or apartment, we want to give you ease of mind knowing that your home is in the right hands.


From personal to business to specialty vehicles, we'll make sure that your method of transportation is covered.


Having insurance is a crucial part in running a business. We offer many coverage plans to make sure you get the options you need.


@Jesikah B
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Whitney was a tremendous help! She would work late and make calls to doctors to get answers for me. It had been a nightmare trying to get insurance until contacting Whitney and she made everything so simple. She had the knowledge to get things done. There has been a weight lifted and I owe it all to Whitney. I highly recommend working with her. Super sweet and caring.
@David D
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The Ricci team, including Brianna, were great and easy to work with. They were very informative about the area and provided us with several insurance options to choose from.
@Elliott K
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Thank you to the Ricci team for all their hard work - especially for Alyssa, who is always so knowledgeable, helpful, and quick to respond! I would recommend anyone with insurance needs to this office. We have had nothing but five-star service with them, and I look forward to working with Alyssa, in particular, for many more years to come!
@Nikki B
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We just switched our commercial policy to be serviced by Ricci Insurance Group and could not be happier. Noelle worked quickly and efficiently and saved us (tens of) THOUSANDS of dollars on our renewal. We highly recommend - 10/10 service and rapid communication is a major plus!
@Gabrielle M
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Jess is absolutely AMAZING! She was so helpful, answering all of my questions with patience. She made sure to find me the best policies possible. She was very quick to respond and great to work with! She’s the best at Ricci!
@Miguel S
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We have had Whitney taking care of all of our business and home insurance needs for a few years now. We were impressed with Whitney’s knowledge of our specific insurance needs and very happy with our rates. Imagine our surprise when it came time to renew we saw that our rates had actually gone down! Whitney is constantly working on our behalf to get us the best possible rates even after she has already earned our business! Thank you Whitney! I could not recommend Ricci Insurance Group any more highly!
@Brandon B
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We worked with Balina and had a fantastic experience from the moment we contacted them. Balina provided exceptional customer service, is knowledgeable and patient, and went above and beyond to explain different insurance options tailored to my needs. She sent me a competitive quote for Home, Auto and umbrella coverage that fit my budget. Thank you to Balina making the entire process smooth and hassle-free. I would recommend Balina to all my family and friends in FL.
@Rita E
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I contacted Whitney for assistance with my condo insurance needs to include flood. I am not in a Flood zone but have carried coverage since buying my unit 10 years ago. The carrier I HAD was just renewing my coverage without talking to me. In the summer of 2016, the Nat’l Flood Program changed some regulations that Whitney found thru her research and education and was able to SAVE me over $300. I will and have confidently referred Whitney and Ricci Insurance Group to friends and colleagues. Thank you!
@Adam R
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Whitney has been killing it for my business insurance needs as well as the insurance needs for me personally and my employees. The best part of working with Whitney is the fact that she listens to your needs and actually cares. That may sound funny to find someone that actually cares but it makes all the difference in the world. She has revolutionized our business insurance system which is very complex. She found multiple areas that we could save money, time, all while decreasing our risk. We have started referring her out to our clients as a trusted partner due to her exceptional service she has provided to our business. Thank you Whitney and keep up the great work!
@Beth T
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Very knowledgeable and provided a lot of options. Up front and honest. Great customer service.
@Josh H
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What a Great Experience!!! Working with Whitney was Awesome! She was extremely attentive to my needs. She helped me find the best coverage I could get. She is very knowledgeable and a pleasure to work with. Thanks Whitney!
@Meagan C
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Whitney is amazing. She helped us with our homeowners insurance (in addition to flood). We are first time home owners and she made the process effortless and provided us with great coverage.
@Suzy M
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Whitney does our auto and home, and has saved us so much money! She is great!
@Brittany S
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Whitney does an incredible job at not only finding the best policies for your needs, but also finds the best possible quotes to choose from. She is the epitome of professional, and has top shelf knowledge when it comes to knowing the insurance world. I highly recommend Whitney, and would trust her for anything you may need covered.
@Melissa G
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Whitney Ricci is fantastic! Superb customer service, great quotes, and works to find a policy that meets all your needs! I would recommend her to ANYONE looking to change or add an insurance policy.
Antonio M
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I have been working with Ricci Insurance Group to insure our rental properties portfolio, and I am very happy with their service. Melissa Crane has been awesome finding ways to reduce my premiums and reshop my policies with other carriers when the premiums have increased dramatically.
@Marty M
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Balina was an absolute pleasure to work with! We had a contract on a home and had applied for coverage with another company, and they turned us down because of the unfavorable inspection report. Balina’s attention to detail uncovered the flaws and inaccuracies in that report, and as a result, we obtained coverage at a reasonable rate through her. We highly recommend her, and will continue working with her.
@Alex S
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Whitney has saved my company, and myself personally, thousands of dollars in insurance over the past year. In addition to the savings, she is a true consultant, explaining insurance (which can be very confusing) in a way that you can understand, and therefore make the best decision for yourself. Last, and certainly not least, she is always a pleasure to work with – totally unmatched customer service. I highly recommend her!
@Victoria R
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Whitney saved me about $70/month for my car insurance! She is not only easy to work with, but she truly cares about making sure you’re getting all the right coverage at the best price. She is extraordinarily responsive and makes decisions in the best interest of her clients. I recommend Whitney to anybody looking for superior service for all insurance needs!
@Jason M
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Excellent service, staff is very attentive and respectful over the phone. Quick to return with a quote and very competitive pricing. Highly recommend Whitney and her team!
@Bailey E
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Whitney is the most professional and hardworking person I know! Pick her 🙂
@Kyle J
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Whitney saved me 25%+ off my home owner’s insurance!
@Joshua W
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Jen is simply amazing! Where I thought I had a major problem Jen came to the rescue and gave me the confidence she was going to resolve it. She was calm while she listen to my concern and was knowledgeable on how to take care of it. We had a planned and within 24 hours… poof all was resolved just like that!! You couldn’t ask for better service! I would recommend Ricci Insurance group to anyone! Just go see Jen she will take care you!
@Steve B
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Balina was so much help, she is a big asset to Ricci insurance Group.
@Greg B
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Whitney is amazing! My clients love her service and she consistently finds the best rate and program. If you’re looking for options and great service for the best price, call Whitney.
@Erica S
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Whitney and her wonderful team have been a PLEASURE to work with! They’ve helped me with our business insurance and with my personal policies. I have sent a lot of people to them and they’ve been amazing for each and every one of them. You can’t go wrong choosing to work with Whitney and her team!
@Caroline L
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Whitney is fabulous. She helped me out of a jam with homeowners insurance company. I’d recommend her to anyone looking for great rates and stellar service!
@Frank M
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Top of her field. I would recommend her to friends & family.