Independent Insurance Agency

RICCI
INSURANCE
GROUP

Your Trusted Partner for Homeowners, Auto & Business Insurance

Who we are

Dependable home, auto, and business

We are a locally owned small business, based in sunny Jacksonville, FL. Since 2014, we have been assisting clients all over Florida with their homeowners, auto & business insurance needs.

a wide variety of insurance needs

Home/Auto

Whether it’s your home or your vehicle—personal, business, or specialty—we provide coverage you can trust, giving you peace of mind every step of the way.

flood

Protect your home and peace of mind with reliable flood insurance coverage tailored to safeguard against the unexpected.

life

We’re here to help protect what matters most with coverage tailored to support your loved ones when they need it most.

business

Having insurance is a crucial part in running a business. We offer many coverage plans to make sure you get the options you need.

CLIENT TESTIMONIALS

Exceptional service - provided meaningful, quick, and easy advisory to reduce annual insurance premiums without any hooks or strings attached.

The Ricci team, including Brianna, were great and easy to work with. They were very informative about the area and provided us with several insurance options to choose from.

Thank you to the Ricci team for all their hard work - especially for Alyssa, who is always so knowledgeable, helpful, and quick to respond! I would recommend anyone with insurance needs to this office. We have had nothing but five-star service with them, and I look forward to working with Alyssa, in particular, for many more years to come!

We just switched our commercial policy to be serviced by Ricci Insurance Group and could not be happier. Noelle worked quickly and efficiently and saved us (tens of) THOUSANDS of dollars on our renewal. We highly recommend - 10/10 service and rapid communication is a major plus!

Jess is absolutely AMAZING! She was so helpful, answering all of my questions with patience. She made sure to find me the best policies possible. She was very quick to respond and great to work with! She’s the best at Ricci!

We have had Whitney taking care of all of our business and home insurance needs for a few years now. We were impressed with Whitney’s knowledge of our specific insurance needs and very happy with our rates. Imagine our surprise when it came time to renew we saw that our rates had actually gone down! Whitney is constantly working on our behalf to get us the best possible rates even after she has already earned our business! Thank you Whitney! I could not recommend Ricci Insurance Group any more highly!

We worked with Balina and had a fantastic experience from the moment we contacted them. Balina provided exceptional customer service, is knowledgeable and patient, and went above and beyond to explain different insurance options tailored to my needs. She sent me a competitive quote for Home, Auto and umbrella coverage that fit my budget. Thank you to Balina making the entire process smooth and hassle-free. I would recommend Balina to all my family and friends in FL.

Great experience working with Balina Humphrey. She was very knowledgeable and kind, taking the time to explain all the nuances and details that I was not aware of. She also helped save me ~$150 monthly on home and auto!

In our experience with Alexis Haag, she has been extremely kind and helpful as an intermediary between us and our insurance policies. She takes the time to listen and do all she is able to do to assist us. We highly recommend working with Alexis at Ricci Insurance.

Very knowledgeable and provided a lot of options. Up front and honest. Great customer service.

I found myself in a tough spot when I needed business insurance coverage to close on a loan and the agent for a major insurance company casually let me know the policy would take another 4 weeks to be activated. Noelle was quick to gather the information she needed and provide quotes from several providers who could activate the policy within a week. I even saved a few dollars on the premium! Overall, I was very please with Noelle's respect for the timeline I was working with and her patience in explaining my options.

Terri and Melissa were outstanding. Highly recommend!

Brianna at Ricci has been amazing as we navigate adding our auto insurance to our home insurance! I am very impressed and am grateful to work with such a professional and personable agent.

Terri at Ricci Insurance Group does a great job. I have been a customer of theirs over 3 years and they always take care of me and look for my best business interests.

Brianna was amazing to work with on my homeowner’s insurance. She truly listened to what I needed and helped me find a much better deal—cutting my premium by almost half compared to what I was paying with a major carrier for 4 years. She was friendly, efficient, and made the whole process easy. I’m really glad I decided to explore other insurance options—I wouldn’t have known about the better opportunities and savings out there. I'm glad I reached out to Ricci Insurance Group, and I’m even happier she was the one who helped me. Highly recommend!

I have been working with Ricci Insurance Group to insure our rental properties portfolio, and I am very happy with their service. Melissa Crane has been awesome finding ways to reduce my premiums and reshop my policies with other carriers when the premiums have increased dramatically.

Balina was an absolute pleasure to work with! We had a contract on a home and had applied for coverage with another company, and they turned us down because of the unfavorable inspection report. Balina’s attention to detail uncovered the flaws and inaccuracies in that report, and as a result, we obtained coverage at a reasonable rate through her. We highly recommend her, and will continue working with her.

Whitney has saved my company, and myself personally, thousands of dollars in insurance over the past year. In addition to the savings, she is a true consultant, explaining insurance (which can be very confusing) in a way that you can understand, and therefore make the best decision for yourself. Last, and certainly not least, she is always a pleasure to work with – totally unmatched customer service. I highly recommend her!

Thank you Angela for all your help with my insurance needs. Angela was very professional, prompt and extremely kind! She answered all my questions and had a constant smile you could hear across the phone. I would absolutely recommend her!

Excellent service, staff is very attentive and respectful over the phone. Quick to return with a quote and very competitive pricing. Highly recommend Whitney and her team!

The Ricci Group has been such a gift for our family!! From homeowners to auto to umbrella policies and other insurance needs, they are our "one stop" destination for ensuring we have the right coverage at the best available rates. Terri and team are the best!!!

I was looking to switch FL auto and homeowners insurance and found Ricci Insurance Group. As someone who have bought insurance from most of the national companies in several states, I would highly recommend Ricci. My interactions with Brianna, Noelle, Manny, and others over the past 4+ years have been excellent. They are always responsive, professional and knowledgeable. 5 stars all the way!

Terri and Alyssa have been wonderful to work with as trusted insurance partners. Thank you for the great service!

Ricci Insurance Group is a great company to work with. Alyssa provided excellent customer service by reviewing my policies and contacting me to discuss renewal options. She explained everything in detail and answered my questions. I would recommend Ricci Insurance Group to other real estate investors.

Sarah is the kind of person one wishes could be cloned . Her service mindedness , willingness to listen and problem solve , and proactively help — with a smile in her voice— makes me hopeful about humanity. I recommend Sarah without any reservation. She made my day!

Ricci Insurance Group is beyond top-notch. They continue to exceed my expectations personally and professionally. Marie and Jessica are the best!

Jenni Rodriguez did an awesome job for me when I needed some documentation of past insurance coverage!