EXCELLENT  
  
 Based on 482 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 K Ferguson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Brianna Webb of Ricci Insurance in Jacksonville did an outstanding job assisting us with homeowner's insurance for a new home purchase.  She responded quickly to our multiple requests for different quotes and got us from start to finish in just a day or two.  Not only online assistance with her, but also personal phone calls, which I appreciated.  Job well done
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tarah Klein 
 
 
 
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Have worked with Ricci Insurance for over 10 years and thankfully haven't had to call them very often, but recently I needed an advocate and some help with insurance and Casey Zaccheo was an angel!  She not only kept me in the loop at all times, but helped me feel confident in knowing what was next through the process.  I am so thankful for the whole Ricci team and my most recent experience with Casey.  I 100% recommend using Ricci for your insurance needs!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Treda Moon 
 
 
 
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Jess has been a pleasure to work with. She is knowledgeable, prompt, and really goes above and beyond to give good service. I highly recommend Ricci Insurance Group! The team is top tier.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Amour Bloomfield 
 
 
 
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Jessica is absolutely amazing to work with! If you’re looking for someone who truly cares and works hard to provide the best services possible, make sure you ask for her!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leanne Perez 
 
 
 
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Updated 03/2026: Ashley N. is always wonderful to work with. She is attentive and always quick to respond. She made what can sometimes be a stressful process feel easy and manageable. I truly appreciate her help and would gladly work with her again. I have worked now several times with Jessica G. for my insurance needs. She is knowledgeable and always looking to get me the best value and coverage. She is prompt in responding and a pleasure to work with. She has even helped my family members with coverage for multiple rental properties which was a tricky and time-consuming endeavor but she always did it with enthusiasm and a smile. A+++ service!! I have also worked with Noelle and had a wonderful experience in obtaining homeowners insurance. I am extremely satisfied with her services and communication. She worked hard to get me superior coverage and better pricing than what I had with my existing policy. I will recommend her and her team without any doubt to my friends and relatives.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Josh Hall 
 
 
 
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I have had nothing but great experiences with Ricci Insurance Group in the six years I’ve been a client. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dan 
 
 
 
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Great experience working with this company. Jessica was very helpful for my home insurance, Ashley was very helpful for my car insurance. Each process was efficient and smooth. Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 anna emery 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐⭐⭐⭐⭐ I had an excellent experience working with Jess Gould at Ricci Insurance Group. The level of service was truly five-star from start to finish. Jess has incredible attention to detail and took the time to make sure everything was explained clearly and handled properly. What really stood out was the response time—any questions I had were answered quickly, and I always felt like a priority. It’s rare to find someone who combines professionalism, knowledge, and genuine care for their clients the way Jess does. If you’re looking for someone reliable who goes above and beyond, I highly recommend Jess Gould and the Ricci Insurance Group.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kelly Tanner 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Terri and her team consistently provide exceptional service—always prompt, honest, and truly focused on helping my family save money on insurance. I highly recommend giving them a call!