Professional insurance agent in Jacksonville meeting with a client, symbolizing trust, expertise, and personalized service — highlighting the top qualities to look for in the best insurance agent.

5 Qualities to Look for in the Best Insurance Agent in Jacksonville 

Why Choosing the Right Insurance Agency Matters 

When it comes to protecting your family, your home, or your business, the people you trust with your coverage makes all the difference. It’s why so many people search for the best insurance agent in Jacksonville — because the right advisor helps you avoid costly mistakes and gives you confidence in your decisions. 

At Ricci Insurance Group, we’re proud to be recognized as the Community Choice Award winner for Best Insurance Agency in Jacksonville two years in a row. That honor reflects not just policies sold, but the people and qualities that make an agency truly stand out. 

  1. Experience & Expertise

The best insurance agents bring deep knowledge of the industry and your unique risks. In Jacksonville and across Florida, that includes navigating challenges like hurricanes, flood exposure, growing businesses, and coordinating both commercial insurance and personal insurance protection plans. 
Our team has spent over a decade helping clients prepare for the unexpected with coverage tailored to their needs. 

  1. Responsiveness & Accessibility

Insurance questions rarely come at convenient times. The best agents respond quickly and make it easy to get the answers you need. 
At Ricci Insurance Group, we love it when our clients rave about our team’s fast response times! This is a big reason we’ve earned hundreds of 5-star Google reviews. 

  1. Advocacy at the Legislative Level

The best insurance agents don’t just serve their clients one-on-one — they step up to advocate for change that impacts entire communities. In Florida, where insurance markets are constantly evolving, it’s critical to have agents who stay involved in industry conversations and legislative efforts. 

At Ricci Insurance Group, we’re active in advocating at the state and national level for reforms that stabilize the market, attract carriers back to Florida, and ultimately protect consumers. That commitment to advocacy is why we were honored with the Legislative Supporter of the Year Award, recognizing our efforts to influence meaningful change in Florida’s insurance landscape. 

When clients choose us, they’re choosing an agency that doesn’t just react to challenges — we’re working behind the scenes to help create a stronger, fairer market for every Floridian. 

  1. Community Trust & Recognition

Awards and local recognition matter because they show that real clients have voted with confidence. 
Our back-to-back wins as the Best Insurance Agency in Jacksonville prove that families and business owners trust our team to deliver exceptional service year after year. 

  1. A Relationship, Not Just a Policy

The best insurance agents don’t treat you like a number. They invest in long-term relationships, helping you adjust coverage as life changes: buying a home, starting a business, adding a new driver, etc. 
At Ricci Insurance Group, we call it putting people before policies. It’s why so many clients refer their friends and colleagues to us. 

Work With the Best Insurance Agents in Jacksonville 

Finding the best insurance agent isn’t about luck — it’s about looking for the qualities that truly matter. 
At Ricci Insurance Group, our experienced, award-winning team brings all five of these qualities to every client we serve. 

👉 Contact us today and see why the Jacksonville community voted Ricci Insurance Group the Best Insurance Agency two years running.